-6.8% is the change from 103 to 96
Calculation steps:
[( 96 - 103 ) ÷ 103] x 100 = -6.8%
Formula
Percentage change = [(96 - 103) / 103] x 100
Subtract the new number by the original number
96 - 103 = -7
-7 ÷ 103 = -0.06796116504854369
-0.06796116504854369 x 100 = -6.8%