-13.33% is the change from 120 to 104
Calculation steps:
[( 104 - 120 ) ÷ 120] x 100 = -13.33%
Formula
Percentage change = [(104 - 120) / 120] x 100
Subtract the new number by the original number
104 - 120 = -16
-16 ÷ 120 = -0.13333333333333333
-0.13333333333333333 x 100 = -13.33%