-3.03% is the change from 396 to 384
Calculation steps:
[( 384 - 396 ) ÷ 396] x 100 = -3.03%
Formula
Percentage change = [(384 - 396) / 396] x 100
Subtract the new number by the original number
384 - 396 = -12
-12 ÷ 396 = -0.030303030303030304
-0.030303030303030304 x 100 = -3.03%