3.85% is the change from 936 to 972
Calculation steps:
[( 972 - 936 ) ÷ 936] x 100 = 3.85%
Formula
Percentage change = [(972 - 936) / 936] x 100
Subtract the new number by the original number
972 - 936 = 36
36 ÷ 936 = 0.038461538461538464
0.038461538461538464 x 100 = 3.85%