-98.85% is the change from 960 to 11
Calculation steps:
[( 11 - 960 ) ÷ 960] x 100 = -98.85%
Formula
Percentage change = [(11 - 960) / 960] x 100
Subtract the new number by the original number
11 - 960 = -949
-949 ÷ 960 = -0.9885416666666667
-0.9885416666666667 x 100 = -98.85%