-98.75% is the change from 960 to 12
Calculation steps:
[( 12 - 960 ) ÷ 960] x 100 = -98.75%
Formula
Percentage change = [(12 - 960) / 960] x 100
Subtract the new number by the original number
12 - 960 = -948
-948 ÷ 960 = -0.9875
-0.9875 x 100 = -98.75%