-96.04% is the change from 960 to 38
Calculation steps:
[( 38 - 960 ) ÷ 960] x 100 = -96.04%
Formula
Percentage change = [(38 - 960) / 960] x 100
Subtract the new number by the original number
38 - 960 = -922
-922 ÷ 960 = -0.9604166666666667
-0.9604166666666667 x 100 = -96.04%