-58.75% is the change from 960 to 396
Calculation steps:
[( 396 - 960 ) ÷ 960] x 100 = -58.75%
Formula
Percentage change = [(396 - 960) / 960] x 100
Subtract the new number by the original number
396 - 960 = -564
-564 ÷ 960 = -0.5875
-0.5875 x 100 = -58.75%