-57.4% is the change from 960 to 409
Calculation steps:
[( 409 - 960 ) ÷ 960] x 100 = -57.4%
Formula
Percentage change = [(409 - 960) / 960] x 100
Subtract the new number by the original number
409 - 960 = -551
-551 ÷ 960 = -0.5739583333333333
-0.5739583333333333 x 100 = -57.4%