1.04% is the change from 960 to 970
Calculation steps:
[( 970 - 960 ) ÷ 960] x 100 = 1.04%
Formula
Percentage change = [(970 - 960) / 960] x 100
Subtract the new number by the original number
970 - 960 = 10
10 ÷ 960 = 0.010416666666666666
0.010416666666666666 x 100 = 1.04%