3.75% is the change from 960 to 996
Calculation steps:
[( 996 - 960 ) ÷ 960] x 100 = 3.75%
Formula
Percentage change = [(996 - 960) / 960] x 100
Subtract the new number by the original number
996 - 960 = 36
36 ÷ 960 = 0.0375
0.0375 x 100 = 3.75%
Example