-98.86% is the change from 962 to 11
Calculation steps:
[( 11 - 962 ) ÷ 962] x 100 = -98.86%
Formula
Percentage change = [(11 - 962) / 962] x 100
Subtract the new number by the original number
11 - 962 = -951
-951 ÷ 962 = -0.9885654885654885
-0.9885654885654885 x 100 = -98.86%