-55.2% is the change from 962 to 431
Calculation steps:
[( 431 - 962 ) ÷ 962] x 100 = -55.2%
Formula
Percentage change = [(431 - 962) / 962] x 100
Subtract the new number by the original number
431 - 962 = -531
-531 ÷ 962 = -0.5519750519750519
-0.5519750519750519 x 100 = -55.2%