-31.7% is the change from 962 to 657
Calculation steps:
[( 657 - 962 ) ÷ 962] x 100 = -31.7%
Formula
Percentage change = [(657 - 962) / 962] x 100
Subtract the new number by the original number
657 - 962 = -305
-305 ÷ 962 = -0.31704781704781704
-0.31704781704781704 x 100 = -31.7%