-20.17% is the change from 962 to 768
Calculation steps:
[( 768 - 962 ) ÷ 962] x 100 = -20.17%
Formula
Percentage change = [(768 - 962) / 962] x 100
Subtract the new number by the original number
768 - 962 = -194
-194 ÷ 962 = -0.20166320166320167
-0.20166320166320167 x 100 = -20.17%