-16.63% is the change from 962 to 802
Calculation steps:
[( 802 - 962 ) ÷ 962] x 100 = -16.63%
Formula
Percentage change = [(802 - 962) / 962] x 100
Subtract the new number by the original number
802 - 962 = -160
-160 ÷ 962 = -0.16632016632016633
-0.16632016632016633 x 100 = -16.63%