-13.93% is the change from 962 to 828
Calculation steps:
[( 828 - 962 ) ÷ 962] x 100 = -13.93%
Formula
Percentage change = [(828 - 962) / 962] x 100
Subtract the new number by the original number
828 - 962 = -134
-134 ÷ 962 = -0.1392931392931393
-0.1392931392931393 x 100 = -13.93%