-9.98% is the change from 962 to 866
Calculation steps:
[( 866 - 962 ) ÷ 962] x 100 = -9.98%
Formula
Percentage change = [(866 - 962) / 962] x 100
Subtract the new number by the original number
866 - 962 = -96
-96 ÷ 962 = -0.0997920997920998
-0.0997920997920998 x 100 = -9.98%