-9.36% is the change from 962 to 872
Calculation steps:
[( 872 - 962 ) ÷ 962] x 100 = -9.36%
Formula
Percentage change = [(872 - 962) / 962] x 100
Subtract the new number by the original number
872 - 962 = -90
-90 ÷ 962 = -0.09355509355509356
-0.09355509355509356 x 100 = -9.36%