-0.21% is the change from 962 to 960
Calculation steps:
[( 960 - 962 ) ÷ 962] x 100 = -0.21%
Formula
Percentage change = [(960 - 962) / 962] x 100
Subtract the new number by the original number
960 - 962 = -2
-2 ÷ 962 = -0.002079002079002079
-0.002079002079002079 x 100 = -0.21%