-89.3% is the change from 963 to 103
Calculation steps:
[( 103 - 963 ) ÷ 963] x 100 = -89.3%
Formula
Percentage change = [(103 - 963) / 963] x 100
Subtract the new number by the original number
103 - 963 = -860
-860 ÷ 963 = -0.893042575285566
-0.893042575285566 x 100 = -89.3%