-97.09% is the change from 963 to 28
Calculation steps:
[( 28 - 963 ) ÷ 963] x 100 = -97.09%
Formula
Percentage change = [(28 - 963) / 963] x 100
Subtract the new number by the original number
28 - 963 = -935
-935 ÷ 963 = -0.9709241952232607
-0.9709241952232607 x 100 = -97.09%