-89.32% is the change from 964 to 103
Calculation steps:
[( 103 - 964 ) ÷ 964] x 100 = -89.32%
Formula
Percentage change = [(103 - 964) / 964] x 100
Subtract the new number by the original number
103 - 964 = -861
-861 ÷ 964 = -0.8931535269709544
-0.8931535269709544 x 100 = -89.32%