-0.21% is the change from 964 to 962
Calculation steps:
[( 962 - 964 ) ÷ 964] x 100 = -0.21%
Formula
Percentage change = [(962 - 964) / 964] x 100
Subtract the new number by the original number
962 - 964 = -2
-2 ÷ 964 = -0.002074688796680498
-0.002074688796680498 x 100 = -0.21%