-0.41% is the change from 966 to 962
Calculation steps:
[( 962 - 966 ) ÷ 966] x 100 = -0.41%
Formula
Percentage change = [(962 - 966) / 966] x 100
Subtract the new number by the original number
962 - 966 = -4
-4 ÷ 966 = -0.004140786749482402
-0.004140786749482402 x 100 = -0.41%