-97.94% is the change from 969 to 20
Calculation steps:
[( 20 - 969 ) ÷ 969] x 100 = -97.94%
Formula
Percentage change = [(20 - 969) / 969] x 100
Subtract the new number by the original number
20 - 969 = -949
-949 ÷ 969 = -0.9793601651186791
-0.9793601651186791 x 100 = -97.94%