-11.04% is the change from 969 to 862
Calculation steps:
[( 862 - 969 ) ÷ 969] x 100 = -11.04%
Formula
Percentage change = [(862 - 969) / 969] x 100
Subtract the new number by the original number
862 - 969 = -107
-107 ÷ 969 = -0.11042311661506708
-0.11042311661506708 x 100 = -11.04%