-10.73% is the change from 969 to 865
Calculation steps:
[( 865 - 969 ) ÷ 969] x 100 = -10.73%
Formula
Percentage change = [(865 - 969) / 969] x 100
Subtract the new number by the original number
865 - 969 = -104
-104 ÷ 969 = -0.10732714138286893
-0.10732714138286893 x 100 = -10.73%