-4.23% is the change from 969 to 928
Calculation steps:
[( 928 - 969 ) ÷ 969] x 100 = -4.23%
Formula
Percentage change = [(928 - 969) / 969] x 100
Subtract the new number by the original number
928 - 969 = -41
-41 ÷ 969 = -0.04231166150670795
-0.04231166150670795 x 100 = -4.23%