-89.39% is the change from 971 to 103
Calculation steps:
[( 103 - 971 ) ÷ 971] x 100 = -89.39%
Formula
Percentage change = [(103 - 971) / 971] x 100
Subtract the new number by the original number
103 - 971 = -868
-868 ÷ 971 = -0.893923789907312
-0.893923789907312 x 100 = -89.39%