-17.4% is the change from 971 to 802
Calculation steps:
[( 802 - 971 ) ÷ 971] x 100 = -17.4%
Formula
Percentage change = [(802 - 971) / 971] x 100
Subtract the new number by the original number
802 - 971 = -169
-169 ÷ 971 = -0.17404737384140062
-0.17404737384140062 x 100 = -17.4%