-17.3% is the change from 971 to 803
Calculation steps:
[( 803 - 971 ) ÷ 971] x 100 = -17.3%
Formula
Percentage change = [(803 - 971) / 971] x 100
Subtract the new number by the original number
803 - 971 = -168
-168 ÷ 971 = -0.17301750772399588
-0.17301750772399588 x 100 = -17.3%