-4.43% is the change from 971 to 928
Calculation steps:
[( 928 - 971 ) ÷ 971] x 100 = -4.43%
Formula
Percentage change = [(928 - 971) / 971] x 100
Subtract the new number by the original number
928 - 971 = -43
-43 ÷ 971 = -0.044284243048403706
-0.044284243048403706 x 100 = -4.43%