-1.96% is the change from 971 to 952
Calculation steps:
[( 952 - 971 ) ÷ 971] x 100 = -1.96%
Formula
Percentage change = [(952 - 971) / 971] x 100
Subtract the new number by the original number
952 - 971 = -19
-19 ÷ 971 = -0.01956745623069001
-0.01956745623069001 x 100 = -1.96%