-0.62% is the change from 971 to 965
Calculation steps:
[( 965 - 971 ) ÷ 971] x 100 = -0.62%
Formula
Percentage change = [(965 - 971) / 971] x 100
Subtract the new number by the original number
965 - 971 = -6
-6 ÷ 971 = -0.006179196704428424
-0.006179196704428424 x 100 = -0.62%