-89.3% is the change from 972 to 104
Calculation steps:
[( 104 - 972 ) ÷ 972] x 100 = -89.3%
Formula
Percentage change = [(104 - 972) / 972] x 100
Subtract the new number by the original number
104 - 972 = -868
-868 ÷ 972 = -0.8930041152263375
-0.8930041152263375 x 100 = -89.3%