-83.02% is the change from 972 to 165
Calculation steps:
[( 165 - 972 ) ÷ 972] x 100 = -83.02%
Formula
Percentage change = [(165 - 972) / 972] x 100
Subtract the new number by the original number
165 - 972 = -807
-807 ÷ 972 = -0.8302469135802469
-0.8302469135802469 x 100 = -83.02%