-60.49% is the change from 972 to 384
Calculation steps:
[( 384 - 972 ) ÷ 972] x 100 = -60.49%
Formula
Percentage change = [(384 - 972) / 972] x 100
Subtract the new number by the original number
384 - 972 = -588
-588 ÷ 972 = -0.6049382716049383
-0.6049382716049383 x 100 = -60.49%