-27.57% is the change from 972 to 704
Calculation steps:
[( 704 - 972 ) ÷ 972] x 100 = -27.57%
Formula
Percentage change = [(704 - 972) / 972] x 100
Subtract the new number by the original number
704 - 972 = -268
-268 ÷ 972 = -0.2757201646090535
-0.2757201646090535 x 100 = -27.57%