-19.34% is the change from 972 to 784
Calculation steps:
[( 784 - 972 ) ÷ 972] x 100 = -19.34%
Formula
Percentage change = [(784 - 972) / 972] x 100
Subtract the new number by the original number
784 - 972 = -188
-188 ÷ 972 = -0.1934156378600823
-0.1934156378600823 x 100 = -19.34%