-18.93% is the change from 972 to 788
Calculation steps:
[( 788 - 972 ) ÷ 972] x 100 = -18.93%
Formula
Percentage change = [(788 - 972) / 972] x 100
Subtract the new number by the original number
788 - 972 = -184
-184 ÷ 972 = -0.18930041152263374
-0.18930041152263374 x 100 = -18.93%