-17.59% is the change from 972 to 801
Calculation steps:
[( 801 - 972 ) ÷ 972] x 100 = -17.59%
Formula
Percentage change = [(801 - 972) / 972] x 100
Subtract the new number by the original number
801 - 972 = -171
-171 ÷ 972 = -0.17592592592592593
-0.17592592592592593 x 100 = -17.59%