-14.09% is the change from 972 to 835
Calculation steps:
[( 835 - 972 ) ÷ 972] x 100 = -14.09%
Formula
Percentage change = [(835 - 972) / 972] x 100
Subtract the new number by the original number
835 - 972 = -137
-137 ÷ 972 = -0.14094650205761317
-0.14094650205761317 x 100 = -14.09%