-11.93% is the change from 972 to 856
Calculation steps:
[( 856 - 972 ) ÷ 972] x 100 = -11.93%
Formula
Percentage change = [(856 - 972) / 972] x 100
Subtract the new number by the original number
856 - 972 = -116
-116 ÷ 972 = -0.11934156378600823
-0.11934156378600823 x 100 = -11.93%