-11.83% is the change from 972 to 857
Calculation steps:
[( 857 - 972 ) ÷ 972] x 100 = -11.83%
Formula
Percentage change = [(857 - 972) / 972] x 100
Subtract the new number by the original number
857 - 972 = -115
-115 ÷ 972 = -0.1183127572016461
-0.1183127572016461 x 100 = -11.83%