-11.11% is the change from 972 to 864
Calculation steps:
[( 864 - 972 ) ÷ 972] x 100 = -11.11%
Formula
Percentage change = [(864 - 972) / 972] x 100
Subtract the new number by the original number
864 - 972 = -108
-108 ÷ 972 = -0.1111111111111111
-0.1111111111111111 x 100 = -11.11%