-10.39% is the change from 972 to 871
Calculation steps:
[( 871 - 972 ) ÷ 972] x 100 = -10.39%
Formula
Percentage change = [(871 - 972) / 972] x 100
Subtract the new number by the original number
871 - 972 = -101
-101 ÷ 972 = -0.10390946502057613
-0.10390946502057613 x 100 = -10.39%