-7.1% is the change from 972 to 903
Calculation steps:
[( 903 - 972 ) ÷ 972] x 100 = -7.1%
Formula
Percentage change = [(903 - 972) / 972] x 100
Subtract the new number by the original number
903 - 972 = -69
-69 ÷ 972 = -0.07098765432098765
-0.07098765432098765 x 100 = -7.1%