-6.28% is the change from 972 to 911
Calculation steps:
[( 911 - 972 ) ÷ 972] x 100 = -6.28%
Formula
Percentage change = [(911 - 972) / 972] x 100
Subtract the new number by the original number
911 - 972 = -61
-61 ÷ 972 = -0.06275720164609054
-0.06275720164609054 x 100 = -6.28%