-5.35% is the change from 972 to 920
Calculation steps:
[( 920 - 972 ) ÷ 972] x 100 = -5.35%
Formula
Percentage change = [(920 - 972) / 972] x 100
Subtract the new number by the original number
920 - 972 = -52
-52 ÷ 972 = -0.053497942386831275
-0.053497942386831275 x 100 = -5.35%